Announcements
Help on how to create general and equipment related announcements on Calira.
- What is the difference between a general and an equipment related announcement?
- How do I delete Announcements?
Data and Safety
Useful information associated with data security on Calira.
- Does Calira comply with GDPR?
- Am I guaranteed IP protection and confidentiality when working with other labs on Calira?
Equipment
Support articles associated with creating equipment on Calira and setting up equipment rules.
- How do I upload equipment to my lab?
- Is it possible to attach documents and images to specific pieces of equipment?
Integrations
Support articles to help with setting up and fixing any issues associated with our integrations available on Calira.
- Can the booking calendar be integrated with my personal calendar?
- Where do I find the Benchling integration?
Projects
Support articles associated to creating projects, managing project access, creating funding codes and assigning them to users.
Reports
Useful guides and tips on how to create and view reports of your lab's booking data on Calira.
- When I run an aggregated report, it is showing the summary of the bookings. I want to be able to see each individual booking, how do I do that?
- What data is available on the Reports feature?
Subscriptions & Billing
Support articles related to your Calira subscription, billing details and more.
- Can I invite more users at any time and how will you charge for them?
- How to update the PO number on my invoice
System Information
Everything about Calira service status.
- Is the Calira platform down?
- Can I check if there have been any incidents with the Calira platform reported?
Troubleshooting
Here you will find support articles associated with troubleshooting issues you might be encountering with your user/lab account.
- I did not receive the confirmation email when setting up my account
- I forgot my password, how can I reset it?
Users
Help articles related to inviting new users, setting user access rules, and more on Calira.
- Can I set different access rights for specific instruments and users? Should I use Individual Booking Rules or Groups?
- How do I add users to my lab?