How can I get support from the Calira team?

Our dedicated support team are on hand to help you with any questions you might have related to Calira. Whether you are an admin needing assistance with setting up your account or dealing with subscription details, or if you are a user struggling to book equipment in the lab, we are happy to help!

If your lab account is utilizing our Enterprise subscription, you can get in touch with our team through our live chat, which is available Monday to Friday, 09:00-17:00 GMT. We will do our best to answer any messages that come through outside of these hours as soon as we return.

If you don't want to wait in the live chat, or if you are using our Premium subscription in your account, you can reach out to us at support@calira.com, and we will be happy to assist you via email.

Please note, we have lots of useful guides and FAQs on our knowledge center which may answer your question. Ensure to take a look!