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How can I cancel my lab's subscription?

Cancelling a subscription for your lab

In order to cancel your lab’s subscription, the subscription owner will need to follow the below steps:
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For a single lab subscription:

  • Select the lab settings button, located on the right hand side of the lab dashboard page.

Select the lab settings button, located on the right hand side of the lab dashboard page.

For Enterprise subscription

  • The settings for the subscription are located at the bottom of the left hand menu for the organisation admin

The settings for the subscription are located at the bottom of the left hand menu for the organisation admin

  • In the lab settings, select the Subscription tab and click View Billing Details
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  • This will open in a new tab the Calira billing portal. Click on the lab subscription at the top of the menu and select Cancel Subscription at the bottom.

In the lab settings, select the Subscription tab and click View Billing Details
​

This will open in a new tab the Calira billing portal. Click on the lab subscription at the top of the menu and select Cancel Subscription at the bottom.

For any further assistance, please contact info@calira.com