---
title: My schema’s not working, who can I talk to for support?
description: If your Benchling schema is not working with the Calira integration, contact Benchling support to troubleshoot app activation and field mapping.
---

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# My schema’s not working, who can I talk to for support?

If you have any problems with the activation of your app on the Benchling platform, please contact the Benchling customer services team who will be able to help you resolve any issues. There is a small chat icon in the bottom right of your Benchling tenant, where you can request help.

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