---
title: I did not receive the confirmation email when setting up my account
description: If you did not receive your Calira confirmation email, check your spam folder and verify you entered the correct email address during signup.
---
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1. [Calira help centre | Guides and support](https://help.calira.co/?hsLang=en)
2. [Troubleshooting](https://help.calira.co/troubleshooting?hsLang=en)
# I did not receive the confirmation email when setting up my account
When you are creating your Calira account, you will need to confirm your email address to finish setting up your account before you login.
You will be emailed a link to confirm your account. Please ensure to check your spam or junk folder in case it has ended up in here.
If you cannot locate the email, you can request to be sent another by pressing the resend verification email button on the login page (screenshotted below).
[](https://downloads.intercomcdn.com/i/o/c6lixj1u/1211284171/2809ebe54c5280b6a8c7a73f75af/image.png?expires=1741083300&signature=a4774d5656311f261299f7eecf12977f698f933faf56e6ed6c5a91b91f798ef7&req=dSImF8t2mYBYWPMW1HO4zTIjdAZioic%2Bay1QEi1DomgF9zA4xopDnyrO%2F1W6%0AKqd9JWGgiMhaKf%2FmbEY%3D%0A)
If you need to renavigate to this page to request a new verification email, simply press login and use the email and password you created your account with. If it is not yet verified, then you will see this page and have the option to request a new email.
If you still do not receive the verification email, please contact us at support@calira.co and we will assist you.
- [About Calira](https://help.calira.co/about-calira?hsLang=en)
- [Account](https://help.calira.co/account?hsLang=en)
- [Announcements](https://help.calira.co/announcements?hsLang=en)
- [Bookings](https://help.calira.co/bookings?hsLang=en)
- [Custom Forms](https://help.calira.co/custom-forms?hsLang=en)
- [Data and Safety](https://help.calira.co/data-and-safety?hsLang=en)
- [Equipment](https://help.calira.co/equipment?hsLang=en#main-content)
- [Creating Equipment](https://help.calira.co/equipment?hsLang=en#creating-equipment)
- [Charging For Equipment](https://help.calira.co/equipment?hsLang=en#charging-for-equipment)
- [Equipment Booking Rules](https://help.calira.co/equipment?hsLang=en#equipment-booking-rules)
- [Integrations](https://help.calira.co/integrations?hsLang=en#main-content)
- [Calira API](https://help.calira.co/integrations?hsLang=en#calira-api)
- [Benchling Integration](https://help.calira.co/integrations?hsLang=en#benchling-integration)
- [External Calendars](https://help.calira.co/integrations?hsLang=en#external-calendars)
- [LabTrack Integration](https://help.calira.co/integrations?hsLang=en#labtrack-integration)
- [Single Sign-On (SSO)](https://help.calira.co/integrations?hsLang=en#single-sign-on-sso)
- [Asset Monitoring Integrations](https://help.calira.co/integrations?hsLang=en#asset-monitoring-integrations)
- [Electronic Lab Notebooks (ELN's)](https://help.calira.co/integrations?hsLang=en#electronic-lab-notebooks-elns)
- [Maintenance](https://help.calira.co/maintenance?hsLang=en)
- [Projects](https://help.calira.co/projects?hsLang=en)
- [Reports](https://help.calira.co/reports?hsLang=en)
- [Subscriptions & Billing](https://help.calira.co/subscriptions-billing?hsLang=en)
- [System Information](https://help.calira.co/system-information?hsLang=en)
- [Troubleshooting](https://help.calira.co/troubleshooting?hsLang=en)
- [Users](https://help.calira.co/users?hsLang=en#main-content)
- [Inviting New Users](https://help.calira.co/users?hsLang=en#inviting-new-users)
- [User Training](https://help.calira.co/users?hsLang=en#user-training)
- [Assigning Equipment to a User](https://help.calira.co/users?hsLang=en#assigning-equipment-to-a-user)
- [Workflows](https://help.calira.co/workflows?hsLang=en)
[.svg "Chill listening crop-3")](https://calira.co/)
Clustermarket Ltd (trading as Calira) is a company registered in England and Wales (No.09485659). Registered office: 34 Lime Street, London, EC3M 7AT, United Kingdom.
[mailto:support@calira.co](mailto:support@calira.co)
Copyright © 2026, Calira
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