---
title: How can I cancel my lab's subscription?
description: Learn how to cancel your Calira lab subscription, what happens to your data afterwards, and what to expect during the cancellation process.
---

[Skip to content](https://help.calira.co/how-can-i-cancel-my-labs-subscription#main-content)

[![Calira Logo](https://help.calira.co/hs-fs/hubfs/Calira%20Logo.png?width=274&height=63&name=Calira%20Logo.png)](https://calira.co/)

Open main navigation

Close main navigation

- [Contact us](https://calira.co/contact)

[Contact us](https://calira.co/contact)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Calira help centre | Guides and support](https://help.calira.co/?hsLang=en)
2. [Subscriptions & Billing](https://help.calira.co/subscriptions-billing?hsLang=en)

# How can I cancel my lab's subscription?

## Cancelling a subscription for your lab

In order to cancel your lab’s subscription, the subscription owner will need to follow the below steps:

 

Select the lab settings button, located on the right hand side of the lab dashboard page.

[![](https://help.calira.co/hubfs/Knowledge%20Base%20Import/clustermarket-81c19fb5e183.intercom-attachments-7.comio995985584cf8667787bbedea769f98b9bhp2hE1SYPa5wB038r_b7WP65NYQPXhyNoe1Pc-zAaIvdJeG06Aq1kI5i-1.png)](https://clustermarket-81c19fb5e183.intercom-attachments-7.com/i/o/995985584/cf8667787bbedea769f98b9b/hp2hE1SYPa5wB038r_b7WP65NYQPXhyNoe1Pc-zAaIvdJeG06Aq1kI5i5jYF_0j7Yfqoq1Cv3kt-AcvCPfZ_rHBZTSDy6d__micsBi0-87N_tjwgXY5ynz0CgIEXi5NhywWVDZ-MIRaahR9qWwT3C9c?expires=1741083300&signature=524a2f29c5e40d09a4ec73118bb2f82697634f8428e174730d87acb2e5728650&req=fSkiH8F7mIlbFb4f3HP0gJRU9jHvKd9DPxRHPpmPY6JGe6mTzfVtvCf9Jf4Q%0AuQk%3D%0A)

For Enterprise subscription

- The settings for the subscription are located at the bottom of the left hand menu for the organisation admin

[![](https://help.calira.co/hubfs/Knowledge%20Base%20Import/clustermarket-81c19fb5e183.intercom-attachments-7.comio995985913d310d778ec5cabd8560e6368QLiaSGzDeHgNjEuMZLm36ThvGhICc5vS6Ttt45W5dqOEcrrOJg-x0cES-1.png)](https://clustermarket-81c19fb5e183.intercom-attachments-7.com/i/o/995985913/d310d778ec5cabd8560e6368/QLiaSGzDeHgNjEuMZLm36ThvGhICc5vS6Ttt45W5dqOEcrrOJg-x0cES4WJy19Twe5YcSVqYOchW-HDg4R5LMYKg3cpN5Gerve7X0HeaIIzJlqhqJFrUMImTKArHdifYLOpwgxw145nzOUMCDqq3juE?expires=1741083300&signature=4f959265bb32101f95a5c20486c73cc688e3746afea0328fae9f6727af99c61b&req=fSkiH8F7lIBcFb4f3HP0gEZD24nNTqrBqBOl6zZP8hpgfOMdrUgaGI8p3MAT%0AHDI%3D%0A)

 

In the lab settings, select the Subscription tab and click View Billing Details  
​

[![](https://help.calira.co/hubfs/Knowledge%20Base%20Import/clustermarket-81c19fb5e183.intercom-attachments-7.comio9959855989c14ad4cf8ed768a2e536b87uYETLvWwHDYl-4vKV1X4FliTcE2Y99bL7MMDEpY9YUBs_NKr1f9ueG4J-1.png)](https://clustermarket-81c19fb5e183.intercom-attachments-7.com/i/o/995985598/9c14ad4cf8ed768a2e536b87/uYETLvWwHDYl-4vKV1X4FliTcE2Y99bL7MMDEpY9YUBs_NKr1f9ueG4JTs3QjzBN1yG21qAhhPerd8WaBZ2xWgTLgQAtnv6d-NXqyALCljfHtXz83Vp3kmfyj4z7EUYH8XYwqjesk5ORRdU_dVq_Z00?expires=1741083300&signature=579502d0d1f4ba52129abba7deaac6239336f134d16c5ccb570fb2b6994d3e3e&req=fSkiH8F7mIhXFb4f3HP0gLYQogimeSxtLCZ4dAj02aJri6Z2IyKMSl1dvQKp%0AljI%3D%0A)

This will open in a new tab the Calira billing portal. Click on the lab subscription at the top of the menu and select Cancel Subscription at the bottom.

For any further assistance, please contact support@calira.co.

- [About Calira](https://help.calira.co/about-calira?hsLang=en)
- [Account](https://help.calira.co/account?hsLang=en)
- [Announcements](https://help.calira.co/announcements?hsLang=en)
- [Bookings](https://help.calira.co/bookings?hsLang=en)
- [Custom Forms](https://help.calira.co/custom-forms?hsLang=en)
- [Data and Safety](https://help.calira.co/data-and-safety?hsLang=en)
- [Equipment](https://help.calira.co/equipment?hsLang=en#main-content)

    - [Creating Equipment](https://help.calira.co/equipment?hsLang=en#creating-equipment)
    - [Charging For Equipment](https://help.calira.co/equipment?hsLang=en#charging-for-equipment)
    - [Equipment Booking Rules](https://help.calira.co/equipment?hsLang=en#equipment-booking-rules)
- [Integrations](https://help.calira.co/integrations?hsLang=en#main-content)

    - [Calira API](https://help.calira.co/integrations?hsLang=en#calira-api)
    - [Benchling Integration](https://help.calira.co/integrations?hsLang=en#benchling-integration)
    - [External Calendars](https://help.calira.co/integrations?hsLang=en#external-calendars)
    - [LabTrack Integration](https://help.calira.co/integrations?hsLang=en#labtrack-integration)
    - [Single Sign-On (SSO)](https://help.calira.co/integrations?hsLang=en#single-sign-on-sso)
    - [Asset Monitoring Integrations](https://help.calira.co/integrations?hsLang=en#asset-monitoring-integrations)
    - [Electronic Lab Notebooks (ELN's)](https://help.calira.co/integrations?hsLang=en#electronic-lab-notebooks-elns)
- [Maintenance](https://help.calira.co/maintenance?hsLang=en)
- [Projects](https://help.calira.co/projects?hsLang=en)
- [Reports](https://help.calira.co/reports?hsLang=en)
- [Subscriptions & Billing](https://help.calira.co/subscriptions-billing?hsLang=en)
- [System Information](https://help.calira.co/system-information?hsLang=en)
- [Troubleshooting](https://help.calira.co/troubleshooting?hsLang=en)
- [Users](https://help.calira.co/users?hsLang=en#main-content)

    - [Inviting New Users](https://help.calira.co/users?hsLang=en#inviting-new-users)
    - [User Training](https://help.calira.co/users?hsLang=en#user-training)
    - [Assigning Equipment to a User](https://help.calira.co/users?hsLang=en#assigning-equipment-to-a-user)
- [Workflows](https://help.calira.co/workflows?hsLang=en)

[![Chill listening crop-3](https://help.calira.co/hubfs/Icon%20black%20(1).svg "Chill listening crop-3")](https://calira.co/)

Clustermarket Ltd (trading as Calira) is a company registered in England and Wales (No.09485659). Registered office: 34 Lime Street, London, EC3M 7AT, United Kingdom.

<https://www.linkedin.com/company/calira/> <https://www.instagram.com/calirasoftware/> <https://www.facebook.com/calirasoftware/> <https://twitter.com/calirasoftware> <https://open.spotify.com/show/5KwOlyFLach2TMm6KslzeI?si=3264764283014524> <https://www.youtube.com/@calirasoftware> [mailto:support@calira.co](mailto:support@calira.co)

Copyright © 2026, Calira

```json
{
  "@context" : "https://schema.org",
  "@id" : "https://calira.co/#organization",
  "@type" : "Organization",
  "logo" : "https://cdn.prod.website-files.com/68824ff75537b66dd8766992/69f9f2bbb669ebffba10349e_calira-logo.png",
  "name" : "Calira",
  "sameAs" : [ "https://www.linkedin.com/company/calira/", "https://www.crunchbase.com/organization/calira" ],
  "url" : "https://calira.co"
}
```

```json
{
  "@context" : "https://schema.org",
  "@id" : "https://help.calira.co/#website",
  "@type" : "WebSite",
  "inLanguage" : "en-GB",
  "name" : "Calira help centre",
  "publisher" : {
    "@id" : "https://calira.co/#organization"
  },
  "url" : "https://help.calira.co"
}
```

```json
{
  "@context" : "https://schema.org",
  "@type" : "TechArticle",
  "about" : {
    "@id" : "https://calira.co/#software"
  },
  "author" : {
    "@id" : "https://calira.co/#organization"
  },
  "dateModified" : "2026-04-28T15:27:13+00:00",
  "datePublished" : "",
  "description" : "Learn how to cancel your Calira lab subscription, what happens to your data afterwards, and what to expect during the cancellation process.",
  "headline" : "How can I cancel my lab's subscription?",
  "inLanguage" : "en-GB",
  "isPartOf" : {
    "@id" : "https://help.calira.co/#website"
  },
  "mainEntityOfPage" : "https://help.calira.co/how-can-i-cancel-my-labs-subscription",
  "publisher" : {
    "@id" : "https://calira.co/#organization"
  },
  "url" : "https://help.calira.co/how-can-i-cancel-my-labs-subscription"
}
```