---
title: Calira help centre | Guides and support
description: Find support articles, how-to guides, and FAQs for setting up and using the Calira lab equipment booking and management platform.
---

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### [![](https://help.calira.co/hubfs/calira-logo-1.png) About Calira Everything you need to know about what Calira is, who it's for, what it can do, what types of organisations use Calira, and what onboarding looks like.](https://help.calira.co/about-calira?hsLang=en)

- [What is Calira?](https://help.calira.co/what-is-calira?hsLang=en)
- [Who is Calira for?](https://help.calira.co/who-is-calira-for?hsLang=en)
- [Can I try Calira before buying?](https://help.calira.co/can-i-try-calira-before-buying?hsLang=en)

[See more](https://help.calira.co/about-calira?hsLang=en)

### [Account Find help articles on managing your Calira account settings, including profile details, notification preferences, and login configuration.](https://help.calira.co/account?hsLang=en)

- [How can I delete my user account?](https://help.calira.co/how-can-i-delete-my-user-account?hsLang=en)
- [How do I manage or turn off email notifications?](https://help.calira.co/how-do-i-manage-turn-off-email-notifications?hsLang=en)

[See more](https://help.calira.co/account?hsLang=en)

### [Announcements Learn how to create, manage, and send general and equipment-related announcements in Calira to keep your lab team informed about changes.](https://help.calira.co/announcements?hsLang=en)

- [What is the difference between a general and an equipment related announcement?](https://help.calira.co/what-is-the-difference-between-a-general-and-an-equipment-related-announcement?hsLang=en)
- [How do I delete Announcements?](https://help.calira.co/how-do-i-delete-announcements?hsLang=en)

[See more](https://help.calira.co/announcements?hsLang=en)

### [Bookings Learn how to create, edit, cancel, and manage equipment bookings in Calira, including recurring bookings and calendar integration options.](https://help.calira.co/bookings?hsLang=en)

- [How do I book equipment?](https://help.calira.co/how-do-i-book-equipment?hsLang=en)
- [Does Calira send booking reminders to users?](https://help.calira.co/does-calira-send-booking-reminders-to-users?hsLang=en)

[See more](https://help.calira.co/bookings?hsLang=en)

### [Custom Forms Guidance on creating, managing, and using custom forms to capture, standardise, and track important information alongside equipment bookings](https://help.calira.co/custom-forms?hsLang=en)

- [An Introduction to Custom Forms](https://help.calira.co/an-introduction-to-custom-forms?hsLang=en)
- [What are Custom Forms on Calira?](https://help.calira.co/what-are-custom-forms-on-calira?hsLang=en)
- [What are Some Common Uses for Custom Forms?](https://help.calira.co/what-are-some-common-uses-for-custom-forms?hsLang=en)
- [How to Create a New Custom Form](https://help.calira.co/how-to-create-a-new-custom-form?hsLang=en)

[See more](https://help.calira.co/custom-forms?hsLang=en)

### [Data and Safety Learn about data security on Calira, including encryption, access controls, GDPR compliance, and how your lab data is stored and protected.](https://help.calira.co/data-and-safety?hsLang=en)

- [Does Calira comply with GDPR?](https://help.calira.co/does-calira-comply-with-gdpr?hsLang=en)
- [Am I guaranteed IP protection and confidentiality when working with other labs on Calira?](https://help.calira.co/am-i-guaranteed-ip-protection-and-confidentiality-when-working-with-other-labs-on-calira?hsLang=en)

[See more](https://help.calira.co/data-and-safety?hsLang=en)

### [Equipment Help articles on adding equipment to Calira, setting booking rules, managing access, uploading documents, and configuring instrument details.](https://help.calira.co/equipment?hsLang=en)

- [How do I upload equipment to my lab?](https://help.calira.co/how-do-i-upload-equipment-to-my-lab?hsLang=en)
- [Is it possible to attach documents and images to specific pieces of equipment?](https://help.calira.co/is-it-possible-to-attach-documents-and-images-to-specific-pieces-of-equipment?hsLang=en)

[See more](https://help.calira.co/equipment?hsLang=en)

### [Integrations Support articles to help with setting up and fixing any issues associated with our integrations available on Calira.](https://help.calira.co/integrations?hsLang=en)

- [Can the booking calendar be integrated with my personal calendar?](https://help.calira.co/can-the-booking-calendar-be-integrated-with-my-personal-calendar?hsLang=en)
- [Where do I find the Benchling integration?](https://help.calira.co/where-do-i-find-the-benchling-integration?hsLang=en)

[See more](https://help.calira.co/integrations?hsLang=en)

### [Projects Support articles associated to creating projects, managing project access, creating funding codes and assigning them to users.](https://help.calira.co/projects?hsLang=en)

- [Can users create and use their own funding codes?](https://help.calira.co/can-users-create-and-use-their-own-funding-codes?hsLang=en)
- [How do I assign funding codes to lab members?](https://help.calira.co/how-do-i-assign-funding-codes-to-lab-members?hsLang=en)

[See more](https://help.calira.co/projects?hsLang=en)

### [Reports Step-by-step guides on creating and viewing reports in Calira, including booking data, utilisation metrics, and equipment usage summaries.](https://help.calira.co/reports?hsLang=en)

- [When I run an aggregated report, it is showing the summary of the bookings. I want to be able to see each individual booking, how do I do that?](https://help.calira.co/when-i-run-an-aggregated-report-it-is-showing-the-summary-of-the-bookings.-i-want-to-be-able-to-see-each-individual-booking-how-do-i-do-that?hsLang=en)
- [What data is available on the Reports feature?](https://help.calira.co/what-data-is-available-on-the-reports-feature?hsLang=en)

[See more](https://help.calira.co/reports?hsLang=en)

### [Subscriptions & Billing Find help with Calira subscriptions, billing, payment methods, invoices, and plan upgrades. Manage your account's financial details here.](https://help.calira.co/subscriptions-billing?hsLang=en)

- [Can I invite more users at any time and how will you charge for them?](https://help.calira.co/can-i-invite-more-users-at-any-time-and-how-will-you-charge-for-them?hsLang=en)
- [How to update the PO number on my invoice](https://help.calira.co/how-to-update-the-po-number-on-my-invoice?hsLang=en)

[See more](https://help.calira.co/subscriptions-billing?hsLang=en)

### [System Information Check Calira's current platform status, uptime history, and system information. Find out about any ongoing incidents or scheduled maintenance.](https://help.calira.co/system-information?hsLang=en)

- [Is the Calira platform down?](https://help.calira.co/is-the-calira-platform-down?hsLang=en)
- [Can I check if there have been any incidents with the Calira platform reported?](https://help.calira.co/can-i-check-if-there-have-been-any-incidents-with-the-calira-platform-reported?hsLang=en)

[See more](https://help.calira.co/system-information?hsLang=en)

### [Troubleshooting Here you will find support articles associated with troubleshooting issues you might be encountering with your user/lab account.](https://help.calira.co/troubleshooting?hsLang=en)

- [I did not receive the confirmation email when setting up my account](https://help.calira.co/i-did-not-receive-the-confirmation-email-when-setting-up-my-account?hsLang=en)
- [I forgot my password, how can I reset it?](https://help.calira.co/i-forgot-my-password-how-can-i-reset-it?hsLang=en)

[See more](https://help.calira.co/troubleshooting?hsLang=en)

### [Users Help articles on inviting users, managing roles, setting access rules, and configuring user permissions in your Calira lab account.](https://help.calira.co/users?hsLang=en)

- [Can I set different access rights for specific instruments and users? Should I use Individual Booking Rules or Groups?](https://help.calira.co/can-i-set-different-access-rights-for-specific-instruments-and-users-should-i-use-individual-booking-rules-or-groups?hsLang=en)
- [How do I add users to my lab?](https://help.calira.co/how-do-i-add-users-to-my-lab?hsLang=en)

[See more](https://help.calira.co/users?hsLang=en)

### [Workflows Learn how to create and use booking workflows in Calira to let users book multiple instruments for an experiment in just a few clicks.](https://help.calira.co/workflows?hsLang=en)

- [How to set up a new booking Workflow](https://help.calira.co/how-to-set-up-a-new-booking-workflow?hsLang=en)

[See more](https://help.calira.co/workflows?hsLang=en)

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Clustermarket Ltd (trading as Calira) is a company registered in England and Wales (No.09485659). Registered office: 34 Lime Street, London, EC3M 7AT, United Kingdom.

<https://www.linkedin.com/company/calira/> <https://www.instagram.com/calirasoftware/> <https://www.facebook.com/calirasoftware/> <https://twitter.com/calirasoftware> <https://open.spotify.com/show/5KwOlyFLach2TMm6KslzeI?si=3264764283014524> <https://www.youtube.com/@calirasoftware> [mailto:support@calira.co](mailto:support@calira.co)

Copyright © 2026, Calira

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